Corporate Privacy Framework

Privacy Policy

Our commitment to protecting personal information, safeguarding enterprise data privacy, and maintaining statutory transparency across all digital services.

Effective Date: August 2026
SERI R2 Certified Facility
E-Waste (Management) Rules, 2022 Compliant
NIST SP 800-88 Data Sanitization
ISO 9001 · 14001 · 27001 · 45001 Certified
PAN-India Logistics (36 States & UTs)
Zero Landfill E-Waste Recovery
Serialized Destruction Certificates
CPCB & SPCB Authorized Recycler
01

Purpose & Scope

This Website Privacy Policy explains how Taj Computer Solutions Pvt. Ltd. (TCSPL) collects, uses, stores, protects, and manages personal data of individuals who visit or interact with TCSPL’s website and digital portals. TCSPL is committed to protecting personal data and maintaining transparency regarding its data processing practices in accordance with applicable data protection and privacy laws, including the Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000.

Policy Scope:

This Privacy Policy applies to personal data collected through:

The Company website & portals
Website contact & enquiry forms
Career & job application forms
Newsletter & communications
Customer & vendor interactions
Essential cookies & security telemetry
Third-Party Websites: This policy does not apply to third-party websites, portals, or external services that may be accessed through outbound links on our website.
02

Personal Data We May Collect

Depending on the nature of your interaction with our website and business services, we may collect the following categories of information:

Identification & Contact Information

  • Full Name and Professional Title
  • Corporate Email Address
  • Telephone / Mobile Contact Number
  • Company / Organization Name
  • Designation / Job Title
  • Business & Operating Address
  • Other contact details voluntarily provided by you

Enquiry & Communication Records

  • Information submitted in ITAD/e-waste contact forms
  • Enquiries, quote requests, and scope specifications
  • Customer support feedback and service dialogues
  • Job applications, resumes, and career submissions
  • Emails and digital correspondence sent to TCSPL

Technical & Telemetry Information

When you access our website, certain technical telemetry is automatically recorded for cybersecurity, DDoS mitigation, and system performance:

IP Address Browser Type & Version Device Type & Operating System Pages Visited Date & Time of Access Referring URL
03

Purpose of Data Collection and Use

Personal data is processed strictly for defined, lawful, and legitimate corporate purposes, including:

Responding to corporate enquiries, ITAD service requests, and facility quotes.
Executing client service contracts, asset collection logistics, and reverse logistics.
Generating serialized Certificates of Data Sanitization and statutory recycling manifests.
Processing employment, vendor onboarding, and stakeholder partnership applications.
Maintaining cybersecurity, preventing fraud, abuse, and unauthorized portal activity.
Meeting legal, regulatory, CPCB, and contractual compliance requirements.
Purpose Limitation: TCSPL will not use personal data for purposes incompatible with the original collection purpose without obtaining requisite lawful authorization.
04

Consent Framework & Withdrawal

Where consent is required for processing personal data, TCSPL obtains consent through clear, affirmative mechanisms in accordance with our verified consent procedures.

Obtaining Consent

Consent is captured via explicit web form submissions, unambiguous opt-in checkboxes, and verified electronic mechanisms.

Right to Withdraw

Individuals may withdraw consent at any time by contacting our Privacy Contact. Withdrawal does not affect the lawfulness of prior processing.

05

Cookies and Similar Technologies

Our website utilizes cookies and lightweight browser storage mechanisms to:

  • Enable essential website navigation, form security, and anti-spam rate limiting.
  • Maintain infrastructure cybersecurity and protect against automated denial-of-service attempts.
  • Analyze aggregate, non-personally identifiable traffic to enhance responsive performance.
  • Remember user interface preferences across browser sessions.

Users may manage or disable cookies via their browser preferences. Note that disabling essential cookies may impact specific interactive portal features.

06

Sharing of Personal Data & Third Parties

TCSPL may share personal data with authorized parties where necessary for legitimate business, contractual, or statutory purposes:

IT & Hosting Partners

Secure cloud infrastructure and maintenance service providers.

Logistics Fleet Providers

GPS-tracked secure custody transport handlers under strict NDA.

Professional Advisers

Statutory auditors, legal counsel, and ISO compliance auditors.

Statutory Authorities

CPCB, SPCB, and government bodies where required by law.

Strict Commitment: TCSPL does not sell, rent, trade, or monetize personal data to third parties.
07

International Data Transfers

Where personal data is transferred, stored, or processed outside India in connection with secure cloud infrastructure or global enterprise customer relationships, TCSPL implements rigorous contractual safeguards, encryption standards, and compliance mechanisms conforming with applicable cross-border regulatory provisions.

08

Technical & Organizational Data Security

TCSPL implements comprehensive defense-in-depth security measures conforming to ISO 27001, ISO 9001, and SERI R2v3 standards to protect data against unauthorized access, disclosure, alteration, destruction, or misuse:

End-to-End Encryption
TLS 1.3 in transit & AES-256 at rest
Role-Based Access
Least-privilege authentication controls
Vulnerability Audits
Regular patching & threat monitoring
Disaster Recovery
Encrypted backups & incident continuity
09

Data Retention & Secure Disposal

TCSPL retains personal data only for as long as reasonably necessary to fulfill the purposes for which it was collected, or as mandated by applicable laws, contractual obligations, and regulatory guidelines.

When personal data is no longer required, it is permanently deleted, irreversibly anonymized, or destroyed in accordance with TCSPL's verified data disposal schedules and NIST SP 800-88 standards.

10

Individual Privacy Rights

Subject to applicable laws, individuals possess statutory rights regarding their personal data:

Right to Information & Access

Request a summary of personal data being processed and identities of parties shared with.

Right to Correction & Erasure

Request correction of inaccurate data and deletion of data no longer necessary.

Right to Withdraw Consent

Withdraw consent at any time without penalty or prejudice to prior lawful acts.

Right to Nominate

Nominate an individual to exercise rights in the event of death or incapacity.

11

Data Breach and Security Incidents

TCSPL maintains robust procedures for identifying, assessing, containing, and responding to personal data breaches and security incidents. Where required by applicable law, affected individuals and relevant statutory regulatory authorities shall be formally notified within applicable regulatory timelines.

12

Designated Grievance Redressal Officer

If you have any questions, concerns, or grievances regarding TCSPL’s processing of your personal data or wish to exercise your privacy rights, please contact our designated Grievance Officer:

Grievance Officer
Mr. Furquan Mustafa
Designation: Grievance Officer
Contact Information
Registered Address for Physical Notices: Taj Computer Solutions Pvt. Ltd.
B2/28 & B2/64 Mohan Co-Operative Industrial Area, Badarpur Border, New Delhi – 110044
Effective Date: August 2026 General Contact Inquiries