From initial call center dispatch to R2 plant processing, every step is fully audited, secure, and environmentally certified.
The customer schedules a pickup request via our 24x7 toll-free helpline (1800-2023-141) or online corporate portal. Equipment volume, location, and data destruction preferences are registered.
Taj's own secure fleet and partner collection network collect e-waste from any of our 36 state-wise collection points across India. Cargo is packaged in secure containers under strict chain-of-custody logging.
Material arrives at our R2-certified recycling facility in New Delhi. Each asset is weighed, barcoded, and scanned into our central asset tracking system.
Hard drives undergo NIST/DoD logical data sanitization or physical degaussing and shredding. Serialized certificates of destruction are generated for audit reporting.
Assets suitable for life extension are repaired, passing full QC testing with technical analysis reports. Non-repairable items undergo automated mechanical shredding and eco-friendly metal, glass, and plastic extraction.
Final Certificates of Recycling and Data Destruction are issued to the client, fulfilling statutory EPR and corporate ESG disclosure requirements.
